Back to help contents

Troubleshooting

You can often diagnose a problem with MultiDoge by looking at the Messages window by selecting the 'View | Messages Messages' menu option.

For a more detailed description of what has happened with MultiDoge there is a log file to look at. This is stored in the 'log' directory in your user data directory and is called 'multidoge.log'. Use a simple text viewer like Notepad or TextEdit to read it.

Where MultiDoge stores your data

MultiDoge stores user specific data such as logs and the default multidoge.wallet in a "user data directory". This directory can be worked out as follows:

  1. Check the the very top of the "Messages" tab for a message like "The user data directory is '/Users/jim/Library/Application Support/MultiDoge'"
  2. Navigate to the MultiDoge installation directory and check for a file called "multidoge.properties". If there is, use this directory as the user data directory. This is for backwards compatibility and for running everything from a USB drive.
  3. If none of these reveal the answer, use the technical approach given below.

Technical approach

This section is for technical users proficient with accessing environment variables. These are enclosed in "[]" such that [APPDATA] references the APPDATA environment variable.

Windows

Try one of the following locations, remembering that you may need to enable hidden directories

Mac

In OSX the user Library directory is normally hidden. Follow the show hidden files instructions to reveal it in the Finder.

Linux

In Linux the user home directory is normally visible.

Related articles

Here are some related articles

Back to help contents